Inteligensa announced the recent launch of its new QMATIC Business Division in order to provide added value solutions to optimize customer experiences.
It’s an efficient and innovative concept known as Customer Experience Management. This tool includes different benefits such as data collection to offer a better service, reinforce the brand loyalty and a superior level of satisfaction of customer experience when receiving a service.
With a global presence in more than 12 countries, QMATIC has 11 subsidiaries and more than 100 partners that offer support all over the world. Its solutions are a model of success in different areas of high demand such as health, finance and government. Those solutions are oriented to the personal attention, being guided by waiting time management systems, administration of lines and innovative mobile applications.
To celebrate this initiative Inteligensa organizes a Conference related to the present and the future of Customer Experience and will be dictated by Mr. Michael Hallén, CEO of QMATIC Group. The Conference will take place in the Hotel Habita of Mexico D.F. on November 12.
Venanzio Cipollitti, President of the Inteligensa Group noted that the launching of this new business division responds to the strategy of the Group to keep itself growing and expanding horizons, focusing in innovation and production of advanced technological solutions, in order to satisfy the market demands. “Our practices are perfectly complemented in order to offer our customers innovative solutions, adapted to the needs and requirements of the market”, Cipollitti highlighted.